Italy Travel Tours Safety

Safety Information for Italy

The safety and welfare of our customers is our top priority, and is always of paramount importance to us when we design and operate our trips. Preparation in advance of your trip, by both us and you, and some practical measures during the tour, helps ensure your adventure is memorable for all the right reasons. Below is how we work to make sure your adventure is a safe one, and some steps you can take as well.

What we do before travelling:
We monitor travel alerts provided by the Australian, UK, USA and Canadian governments to ensure we are always aware of the latest events in the countries we visit. Before a tour goes on sale we assess risks and decide how to reduce and manage these. If we determine a trip, a part of a trip or an activity is too risky we won’t do it. If we cannot address issues and improve conditions we may modify an itinerary, change accommodation or even decide not to travel to a certain location. Our overseas staff and tour leaders receive regular training to ensure they can address health and safety issues during trips.

We provide you with emergency numbers before you travel. We provide you with comprehensive pre-departure information, including details about vaccinations you may need and other relevant health issues. We inform you about any special clothing or equipment you need to bring. We’re upfront about what to expect. We want you to be prepared to help ensure you make the right decision about which tour suits you best. If there are any events or activities going on in Europe that may affect your safety we post this information on our Travel Updates webpages or in our specific country information.

During your trip:
Tour leaders are trained in first aid and always carry a first aid kit for emergencies. Our tour leaders are local, so if something does go wrong during the trip, they know the most efficient and effective way to get the necessary help. As well as our destination telephone number we provide you with, we also give you a 24-hour emergency number as a back-up.

What you can do:
Read the information we send to you to help prepare before travelling and to ensure you pack all you need. We give you comprehensive information about what to expect, but we’re always happy to answer any questions you may have before or during your trip. Consult your local Foreign Office travel alerts. Rest assured we consult these daily and modify tours if necessary. Get some medical travel advice about the countries you are visiting, particularly about vaccinations and the type of travel first aid kit you should carry for your personal use. www.traveldoctor.com.au is a good place to start, with online factsheets and a list of clinic locations. Please tell us about medical conditions, special needs or dietary requirements so we can ensure the tour is suitable for you and can assist you appropriately during your trip. Have your vaccinations and take relevant medication in good time to ensure they take effect when travelling. Follow the directions given by our tour and trek leaders. They want to give you a memorable experience while ensuring your safety at the same time.