Your safety is our top priority. It’s one of the main things we consider when designing and operating our trips. Here’s some of the ways we help to keep you safe, and a few of the things you can do to make your trip memorable for all the right reasons.
Before you travel
We monitor travel alerts provided by the Australian, UK, USA and Canadian governments on a daily basis. Before a tour goes on sale we assess any risks and decide how to reduce and manage these. If we determine that an entire trip, part of a trip or an activity is too risky we won’t do it. It’s as simple as that.
If we can’t address the issues and improve conditions we might modify an itinerary, change the accommodation or even decide not to travel to a certain location. Our overseas staff and local leaders are trained to address any health and safety concerns during trips.
Before you travel, we’ll give you an emergency phone number. You’ll also get comprehensive pre-departure information, with information about vaccinations and other relevant health issues. We’ll also tell you if there’s any special clothing or equipment you need to bring.
During your trip:
You local leader is trained in first aid and always carries a first aid kit. Being a local means that if something does go wrong they know fastest and most effective way to get help. We’ll also give you a 24-hour emergency number in addition to the emergency destination telephone number.
What you can do:
Read through all the information we send you. If you’ve got any questions we’re always available to help. Keep an eye out for travel alerts by consulting your local Foreign Office. We also monitor these daily so that we can modify tours if necessary.
Get some medical travel advice about the countries you are visiting, particularly about vaccinations and the type of personal first aid kit you should carry. Make sure you tell us any medical conditions, special needs or dietary requirements you might have. Get your vaccinations and take relevant medication well before travelling so they have time to take effect.
Take a journey around some of Mother Nature’s most wonderful creations on a tour of five of America’s greatest national parks:
1. Yellowstone National Park – Wyoming, Montana, Idaho
Think big; towering geysers, wild grizzly bears and spectacular prismatic springs, all nestled between grand...
My name is Ben, I’m just a normal teenager. I struggle to get out of bed before 10, I find talking to my parents painful and school is a drag. The only thing that makes school liveable is the thought of holidays and the opportunity to travel around the globe.
So parents, here is my guide to...
Read on...
Alix Clark is the editor of SBS food magazine Feast. In this regular series, she will choose a different dish from Feast magazine and recreate it in her own kitchen:
Exciting news this month as the food I cooked looked pretty much exactly like the dish in the magazine. This month’s cover is a...
Read on...
Celebrations for the 75th anniversary of the Golden Gate Bridge are currently underway in San Francisco.
After opening on May 27, 1937 it became one of the most astonishing and admired man-made wonders of the world, gracing millions of postcards and featuring in countless films.
Since...
Read on...
If you've seen Billy Connolly's new 6-part TV series, "Billy Connolly's Route 66" you'll no doubt be ready to feel the wind in your hair and the tarmac whizzing along under your tyres in the USA.
Connolly's a brilliant host, with a unique way of connecting with the...
Read on...The packing list you supplied was not adequate for the trip I was on. For example, it said that trainers and jeans would be fine for hiking in - this was not good advice for a February trip and if I had not been able to borrow clothes and boots from other travellers I would not have been able to do some of the hikes.
